In this month’s episode on the Debt Talk podcast, Ripon Ray explored: ‘ Debt advice, MaPS and advisers’ . During the pandemic, free debt advice charities noticed a demand for debt advice. This demand had substantially increased during the cost of living crisis due to high inflation and people’s income not increasing simultaneously. Many debt advisors left the sector in droves to join other sectors, such as the National Health Service or local council. Their move from the industry was mainly connected to high-stress levels, targets and heavy audits. Save Debt Advice Campaign was launched to respond to the impact in the debt advice sector. Tanis Belsham Wray , a former debt adviser shared her experience at Step Change during the pandemic high volumes of cases were unresolvable due to clients having a deficit budget and complex priority debt related. After returning from maternity. she fainted twice due to stress whilst giving advice. Tamra Mannin - Co - CEO of Talking Money, an advice...
Ripon Ray has worked in the debt advice sector for over 14 years. His work includes front-line advice & training, developing advice services, quality framework and working with regulators. He created template letters to develop confidence among those struggling with debts. He founded a series of podcasts to show the link between debt and other sectors by getting industry experts together.