On this weekly show I talk about Payment Protection Insurance (PPI) in the United Kingdom and how you can bring a claim, for free, without using a PPI claims company. If you are unsuccessful with your claim with the company you are complaining against, you may want to take your case to the Financial Ombudsman Service (FOS), which is a body set up by the Financial Conduct Authority to resolve your complaint.
Ripon Ray has worked in the debt advice sector for over 14 years. His work includes front-line advice & training, developing advice services, quality framework and working with regulators. He created template letters to develop confidence among those struggling with debts. He founded a series of podcasts to show the link between debt and other sectors by getting industry experts together.