A nother thought provoking podcast on Debt Talk is: ‘ Poverty & ethnicity premium ’. This time, leading experts from academia, think tanks, debt advice, and funders spoke about issues that matter in financial services. Maria Booker from Fair By Design explained the poverty premium and how communities are paying more and being financially discriminated against because many can’t afford to pay by direct debit and are also on low incomes. This is particularly the case with paying for insurance and fuel or customers who pay a fee for withdrawing cash from a cashpoint when they have no alternative option. Sara Davies from Bristol University explored how many customers are directly impacted by services in the retail finance sector based on her research on those digitally excluded or affected by disability. However, when one product has been regulated, others seem to come into the market to exploit vulnerable customers. Jerry During MBE from Money A&E, passionately spoke about how dir...
Ripon Ray has worked in the debt advice sector for over 14 years. His work includes front-line advice & training, developing advice services, quality framework and working with regulators. He created template letters to develop confidence among those struggling with debts. He founded a series of podcasts to show the link between debt and other sectors by getting industry experts together.